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Order statuses

You will be notified by e-mail as soon as the status of your order changes.

Waiting for payment Your payment has not been received yet.
Awaiting validation Your payment is being validated.
Paid Your order has been paid.
Packaging department Your order is at the packaging department.
Ready to be shipped Your order is ready to be shipped.
Shipped Your order has been shipped.
Returned Your order was returned to us for some reason.
Resend Your order will be sent out again.
Canceled Your order has been canceled.
Payment error Your payment hasn't been received because of an error.
On hold You may not have paid the full amount, or we're waiting for additional information to be provided.
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